Policies for Day Spa Packages
Booking Policy: a 50% deposit is required for all day spa packages.
Appointment Timing: Please arrive at least 10 minutes prior to your appointment. Being late will result in losing time from your service.
Gratuities: For your convenience, an 18% Gratuity will automatically be added to all day spa packages and is payable upon checkout in CASH.
You must provide 24 hour notice (via Phone/text) in order to receive a refund or to apply your deposit to a future date. Failure to do so within the 24 hours will result in forfeit of your deposit or gift certificate value.
Parties of 2 or more require additional staffing. You may adjust your headcount up to 24 hours prior (via phone/text). Seriously Spoiled is not responsible for “no shows”. The 50% deposit for “no shows” will be forfeited and allocated to cover additional staffing.